Black M

Services

Seven disciplines, one engineering standard.

Each service below describes what it typically covers, how the work is run, and what you receive at the end. Engagements often combine several of them.

01

Custom software development

Software built around how your organization actually operates, instead of bending your processes to fit an off-the-shelf product.

Engineering desk with a laptop showing a technical drawing and a sketchbook

Typical scope

  • Internal business tools and back-office systems
  • Domain-specific platforms and data processing
  • Replacing spreadsheets and manual workflows

Process

  • Discovery workshops to map users, data and rules
  • Architecture proposal with trade-offs written down
  • Iterative delivery in short, reviewable increments

Deliverables

  • Working software in a repository you own
  • Architecture and decision records
  • Deployment and operations documentation

02

Web application development

Browser-based applications that load quickly, work across devices and stay maintainable as features grow.

Dark code editor alongside a system architecture diagram on a monitor

Typical scope

  • Customer portals and dashboards
  • SaaS products and multi-tenant platforms
  • Progressive enhancement of existing web products

Process

  • Interface and data model defined together
  • Component-driven front-end with typed APIs
  • Accessibility and performance checks in every iteration

Deliverables

  • Production web application
  • Reusable component library
  • Automated test suite and CI configuration

03

UI/UX and product design

Design work grounded in user tasks and technical feasibility, so what is drawn can be built and maintained.

Typical scope

  • User research and task analysis
  • Information architecture and flows
  • Interface design and design systems

Process

  • Interviews or reviews of existing usage
  • Low-fidelity flows before visual polish
  • Prototypes tested against real tasks

Deliverables

  • User flows and wireframes
  • High-fidelity interface designs
  • Design system tokens and component specifications

04

Cloud and DevOps

Infrastructure and delivery pipelines that make releases routine and systems observable.

Corridor of server racks with small green status lights

Typical scope

  • Cloud environment setup and migration
  • Containerization and infrastructure as code
  • CI/CD pipelines, monitoring and alerting

Process

  • Review of current hosting, costs and risks
  • Environments defined in version-controlled code
  • Gradual rollout with rollback paths

Deliverables

  • Infrastructure-as-code repository
  • Automated build and deploy pipelines
  • Runbooks and monitoring dashboards

05

API development and integrations

Clean interfaces between systems, so data moves reliably between your software, partners and third-party services.

Abstract network of connected nodes representing system integrations

Typical scope

  • REST and GraphQL API design
  • Third-party service and payment integrations
  • Data synchronization and event-driven workflows

Process

  • Contract-first API specification
  • Error handling, retries and idempotency planned upfront
  • Integration tests against sandbox environments

Deliverables

  • Documented API with versioning strategy
  • Integration services and connectors
  • Monitoring for failed or delayed jobs

06

Quality assurance

Testing treated as part of engineering, not a final gate, so defects are caught close to where they are introduced.

Typical scope

  • Test strategy for new or existing products
  • Automated unit, integration and end-to-end tests
  • Manual exploratory and accessibility testing

Process

  • Risk-based prioritization of what to test
  • Automation integrated into CI
  • Clear defect reports with reproduction steps

Deliverables

  • Test plan and coverage overview
  • Automated test suites
  • Defect and regression reports

07

Software maintenance and modernization

Keeping existing systems secure and workable, and moving aging code toward a structure your team can keep evolving.

Macro view of a circuit board with a single glowing trace

Typical scope

  • Dependency updates and security patching
  • Refactoring and incremental re-architecture
  • Migration from legacy frameworks or hosting

Process

  • Codebase audit and risk inventory
  • Prioritized modernization roadmap
  • Changes shipped in small, reversible steps

Deliverables

  • Audit report with prioritized findings
  • Modernized modules and updated documentation
  • Ongoing maintenance log